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Remote Assistance w/o Permission - 8/11/2007 10:37:47 PM

Meg

Posts: 123
Score: 2
Joined: 7/13/2006
From: Australia
Status: offline

Here is a script that allows you to connect to a user's machine and start a Remote Assistance session without the user having to interact with the connection initialisation procedure. Sounds naughty but you have to be a local admin of the target machine and that machine has to have it's firewall off etc, i.e. a corporate domain environment.

About 10% of the time it fails to connect and it copies some modified operating system files to the target client first. Get modified files here. RA.ZIP

I don't use this script anymore because we use SMS remote control or Dameware which also kicks you straight into a remote control session, but someone may find this script useful or make it better. Read script comments before running it, have fun.

'Remote Assistance launch Script by MJP 2006
'XP SP2-XP SP2-XP SP2-XP SP2-XP SP2-XP SP2-XP SP2-XP SP2-XP SP2-XP SP2-XP SP2-XP SP2-XP SP2
'can be launched from command line with variables
'1st variable is machine name, 2nd variable is connection method
'Or Just click on RA-offer.vbs to run
'Script copies modified RA files to remote client in case you want to remote assist without explicit permission
'Script restores the original client files with "My Copy" after 60 seconds, so take control before then please.
'To make it clear - Answer "No" in order to intiate hacked version of Remote Assistance
'Don't touch keyboard or mouse while sendkeys part of script is running. 
' ********************************************************************************************
' *RUN SCRIPT IN TEST ENVIRONMENT FIRST AND TAKE BACKUP COPIES OF YOUR OWN CLIENT'S RA FILES.*
' *THIS SCRIPT WILL MODIFY THE TARGET MACHINE WITH MY ORIGINAL COPIES OF THE RA FILES.       *
' ********************************************************************************************
'Tested as domain admin and occassionally fails to connect, XP SP2 target machines on network need firwall turned off.
'NO WARRANTY - USE AT YOUR OWN RISK

Option explicit
'Declare Variables
dim strComputerName
Dim RA
Dim shell
dim answer
Dim objFSO
Dim objWSH

'Check if a cmd line variable was passed to script for pc or ask for pc name
On Error Resume next
strComputerName=WScript.Arguments.Item(0)
On Error Goto 0
Set shell = createobject("wscript.shell") 
If strComputerName="" Then 
strComputerName=inputbox("Enter PC Name:")
End If
'Determine if remote computer is on and accessable
Set objFSO = CreateObject("Scripting.FileSystemObject")
If objFSO.FileExists("\\"&strComputerName&"\c$\WINDOWS\PCHealth\HelpCtr\System\Remote Assistance\helpeeaccept.htm") Then
' continue script is ok
Else
Wscript.Echo "Machine "&strComputerName&" is not accessable, ie, does not appear to be turned on"
wscript.quit
End If
'Check if a cmd line variable was passed to script for method
On Error Resume next
answer=WScript.Arguments.Item(1)
On Error Goto 0
Set shell = createobject("wscript.shell") 
If answer="" Then 
'Ask for RA permission or go straight in
answer=MsgBox("Click YES for Remote Assistance to operate normally",36,"Ask Permission?")
Else
If answer="yes" Then
answer=6
End if
If answer="no" Then
answer=7
End If
If answer=7 Or answer=6 Then
'
Else
answer=MsgBox("Click YES for Remote Assistance to operate normally",36,"Ask Permission?")
End if
End If
If answer=7 Then
'answer=7 NO
'copy SZY's modified RA files to remote client
Const OverWriteFiles = TRUE
Set objFSO = CreateObject("Scripting.FileSystemObject")
objFSO.CopyFolder ScriptPath&"\NO\Remote Assistance" , "\\"&strComputerName&"\c$\WINDOWS\PCHealth\HelpCtr\System\" , OverWriteFiles
RALaunch
'restore MJP's XP S2 original RA files back to client
'Set objWSH = WScript.CreateObject("Wscript.Shell")
'objWSH.Popup "Press ok button to make RA client prompt for permission on future connection attempts on this client", 60, "Restore?", vbOKonly
Wscript.Sleep 60000 'give admin a one minute window to initiate remote control 
Set objFSO = CreateObject("Scripting.FileSystemObject")
objFSO.CopyFolder ScriptPath&"\YES\Remote Assistance" , "\\"&strComputerName&"\c$\WINDOWS\PCHealth\HelpCtr\System\" , OverWriteFiles
WScript.Quit
End If
If answer=6 Then
'answer=6 YES
RALaunch
WScript.Quit
End if
'Launch Remote Assistance
Sub RALaunch
shell.run "hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm" 
RA="Help and Support Center"
Do until shell.AppActivate (RA) 
Wscript.Sleep 5
shell.AppActivate (RA) 
loop 
wscript.sleep 2000
Do until shell.AppActivate (RA) 
Wscript.Sleep 5
shell.AppActivate (RA) 
loop 
shell.sendkeys strComputerName
wscript.sleep 500
Do until shell.AppActivate (RA) 
Wscript.Sleep 5
shell.AppActivate (RA) 
loop 
shell.sendkeys "%c" 
wscript.sleep 500
Do until shell.AppActivate (RA) 
Wscript.Sleep 5
shell.AppActivate (RA) 
loop  
shell.sendkeys "%s" 
End Sub
'Determine path script is running from
Function ScriptPath()
ScriptPath = Left(WScript.ScriptFullName, _
 Len(WScript.ScriptFullName) - Len(WScript.ScriptName))
End Function

< Message edited by Meg -- 9/26/2007 12:15:06 AM >

Revisions: 2 | Post #: 1

RE: Remote Assistance w/o Permission - 8/12/2007 12:05:06 AM

itismike

Posts: 42
Score: 0
Joined: 7/7/2007
Status: offline

Hi Meg,

Yes, I find this very interesting indeed! I will probably incorporate this into my script after I get my script to run a bit more reliably.

I had an earlier version that I wrote before I learned how to use subroutines and functions, and for some reason it works more consistently than the script I posted here. Still have some debugging to do!

I have to admit that I got a little confused reading the nested if-then statements so I took the liberty of adding indentation and was wondering if I interpreted it correctly:

I just had trouble following the logic of the above. Would this satisfy what the above intended?

(in reply to Meg)

Post #: 2

RE: Remote Assistance w/o Permission - 8/12/2007 1:51:13 PM

Meg

Posts: 123
Score: 2
Joined: 7/13/2006
From: Australia
Status: offline

Sorry that part of the script is a bit messy where the command line variable passed is yes or no, what I have done is converted it to 6 or 7 which is the same as the output from the msgbox and then apply logic to it.
You could trim this part of the script down by not even asking the question, i.e. running a normal RA session or the special one always.
The command line variable passing part of the script can be removed completely to make it simpler to follow.

My logic
1. Check if 1st cmd line variable is passed to script (computer name).
2. If "" (nothing is passed) then prompt for a computer name
3. Check if a file on the remote computer specified is there
4. No file found - report target computer is off - quit
5. Yes file found - check if 2nd cmd line variable was passed to script (connection method)
6. If "" (nothing is passed) then prompt for connection method YES or NO
7. connection method normal - "YES" specified - launch Remote assistance without copying SZY's files.
8. Connection method new -No permission required - "NO" specified -
9. Copy SZY's files to client
10.Launch Remote assistance
11.60 seconds later copy MJP's copy of the original files back.
12.quit

(in reply to itismike)

Post #: 3

RE: Remote Assistance w/o Permission - 8/13/2007 12:54:12 PM

dm_4ever

Posts: 2220
Score: 32
Joined: 6/29/2006
From: Orange County, California
Status: offline

I would use something else like AutoIT to replace the RALaunch Sub, but besides that, this is a slightly cleaned up version. (untested)

command line:
RAScript.vbs /computer:Computer1 /ranormal:yes
or
RAScript.vbs /computer:Computer1 /ranormal:no

Option Explicit

Const OverWriteFiles = True

RemoteAssistance()

Sub RemoteAssistance
   Dim strComputer : strComputer = UCase(WScript.Arguments.Named("computer"))
   If strComputer = "" Then strComputer = UCase(InputBox("Enter PC Name:"))
   
   If Not Reachable(strComputer) Then 
       MsgBox strComputer & " is unreachable or offline. This script will now end.", vbOKOnly + vbInformation, "OFFLINE"
       WScript.Quit
   End If
   
   Dim strRANormal : strRANormal = UCase(WScript.Arguments.Named("RANormal"))
   Select Case strRANormal
       Case "YES", "TRUE"     strRANormal = vbYes
       Case "NO"                   strRANormal = vbNo
       Case Else                    strRANormal = ""
   End Select
   If strRANormal = "" Then strRANormal = MsgBox("Click YES for Remote Assistance to opeRAte normally", vbYesNo, "Ask Permission?")
   
   If strRANormal = vbYes Then
       RALaunch strComputer
   Else
       Dim objFSO : Set objFSO = CreateObject("Scripting.FileSystemObject")
       objFSO.CopyFolder ".\NO\Remote Assistance", "\\" & strComputer & "\c$\WINDOWS\PCHealth\HelpCtr\System", OverWriteFiles
       RALaunch strComputer
       WScript.Sleep 60000
       objFSO.CopyFolder ".\YES\Remote Assistance", "\\" & strComputer & "\c$\WINDOWS\PCHealth\HelpCtr\System", OverWriteFiles
   End If
End Sub

Function Reachable(strComputer)
   Dim wmiQuery : wmiQuery = "Select * From Win32_PingStatus Where Address = '" & _
                             strComputer & "'"
   Dim objWMIService : Set objWMIService = GetObject("winmgmts:\\.\root\cimv2")
   Dim objPing : Set objPing = objWMIService.ExecQuery(wmiQuery)
   Dim objStatus
   For Each objStatus in objPing
       If IsNull(objStatus.StatusCode) Or objStatus.Statuscode<>0 Then
           Reachable = False
       Else
           Reachable = True
       End If
   Next
End Function

Sub RALaunch(strComputer)
   Dim objShell : Set objShell = CreateObject("WScript.Shell")
   
   objShell.run "hcp://CN=Microsoft%20CorpoRAtion,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm" 
   
   Do until objShell.AppActivate ("Help and Support Center") 
       Wscript.Sleep 500
       objShell.AppActivate ("Help and Support Center") 
   Loop 
   
   wscript.sleep 2000
   Do Until objShell.AppActivate ("Help and Support Center") 
       Wscript.Sleep 500
       objShell.AppActivate ("Help and Support Center") 
   Loop 
   
   objShell.sendkeys strComputer
   wscript.sleep 500
   Do until objShell.AppActivate ("Help and Support Center") 
       Wscript.Sleep 5
       objShell.AppActivate ("Help and Support Center") 
   Loop 
   
   objShell.sendkeys "%c" 
   wscript.sleep 500
   Do until objShell.AppActivate ("Help and Support Center") 
       Wscript.Sleep 5
       objShell.AppActivate ("Help and Support Center") 
   loop  
   
   objShell.sendkeys "%s" 
End Sub

_____________________________

dm_4ever

My philosophy: K.I.S.S - Keep It Simple Stupid
Read Me: http://www.visualbasicscript.com/m_24727/tm.htm
Frequently Asked Stuff: http://www.visualbasicscript.com/m_47117/tm.htm

(in reply to Meg)

Post #: 4

RE: Remote Assistance w/o Permission - 8/13/2007 2:16:55 PM

Meg

Posts: 123
Score: 2
Joined: 7/13/2006
From: Australia
Status: offline

Thanks dm_4ever,

That's heaps better. I tried it and after adding the scriptpath function back in because the copy function was failing, it works better than mine.

Here is your version with that fix,

Option Explicit
Const OverWriteFiles = True
RemoteAssistance()
Sub RemoteAssistance
  Dim strComputer : strComputer = UCase(WScript.Arguments.Named("computer"))
  If strComputer = "" Then strComputer = UCase(InputBox("Enter PC Name:"))
  
  If Not Reachable(strComputer) Then 
      MsgBox strComputer & " is unreachable or offline. This script will now end.", vbOKOnly + vbInformation, "OFFLINE"
      WScript.Quit
  End If
  
  Dim strRANormal : strRANormal = UCase(WScript.Arguments.Named("RANormal"))
  Select Case strRANormal
      Case "YES", "TRUE"     strRANormal = vbYes
      Case "NO"                   strRANormal = vbNo
      Case Else                    strRANormal = ""
  End Select
  If strRANormal = "" Then strRANormal = MsgBox("Click YES for Remote Assistance to opeRAte normally", vbYesNo, "Ask Permission?")
  
  If strRANormal = vbYes Then
      RALaunch strComputer
  Else
      Dim objFSO : Set objFSO = CreateObject("Scripting.FileSystemObject")
      objFSO.CopyFolder ScriptPath&"\NO\Remote Assistance" , "\\"&strComputer&"\c$\WINDOWS\PCHealth\HelpCtr\System\" , OverWriteFiles
      RALaunch strComputer
      WScript.Sleep 60000
      objFSO.CopyFolder ScriptPath&"\YES\Remote Assistance" , "\\"&strComputer&"\c$\WINDOWS\PCHealth\HelpCtr\System\" , OverWriteFiles
  End If
End Sub
Function Reachable(strComputer)
  Dim wmiQuery : wmiQuery = "Select * From Win32_PingStatus Where Address = '" & _
                            strComputer & "'"
  Dim objWMIService : Set objWMIService = GetObject("winmgmts:\\.\root\cimv2")
  Dim objPing : Set objPing = objWMIService.ExecQuery(wmiQuery)
  Dim objStatus
  For Each objStatus in objPing
      If IsNull(objStatus.StatusCode) Or objStatus.Statuscode<>0 Then
          Reachable = False
      Else
          Reachable = True
      End If
  Next
End Function
Sub RALaunch(strComputer)
  Dim objShell : Set objShell = CreateObject("WScript.Shell")
  
  objShell.run "hcp://CN=Microsoft%20CorpoRAtion,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm" 
  
  Do until objShell.AppActivate ("Help and Support Center") 
      Wscript.Sleep 500
      objShell.AppActivate ("Help and Support Center") 
  Loop 
  
  wscript.sleep 2000
  Do Until objShell.AppActivate ("Help and Support Center") 
      Wscript.Sleep 500
      objShell.AppActivate ("Help and Support Center") 
  Loop 
  
  objShell.sendkeys strComputer
  wscript.sleep 500
  Do until objShell.AppActivate ("Help and Support Center") 
      Wscript.Sleep 5
      objShell.AppActivate ("Help and Support Center") 
  Loop 
  
  objShell.sendkeys "%c" 
  wscript.sleep 500
  Do until objShell.AppActivate ("Help and Support Center") 
      Wscript.Sleep 5
      objShell.AppActivate ("Help and Support Center") 
  loop  
  
  objShell.sendkeys "%s" 
End Sub

'Determine path script is running from
Function ScriptPath()
 ScriptPath = Left(WScript.ScriptFullName, _
   Len(WScript.ScriptFullName) - Len(WScript.ScriptName))
End Function

It connects more reliably and is easier to understand.

(in reply to dm_4ever)

Post #: 5

RE: Remote Assistance w/o Permission - 8/13/2007 3:06:08 PM

dm_4ever

Posts: 2220
Score: 32
Joined: 6/29/2006
From: Orange County, California
Status: offline

Glad to help a bit.

This is another way to get the current path

Function ScriptPath
   ScriptPath = Replace(WScript.ScriptFullName, _
                                      WScript.ScriptName, "")
End Function

I mentioned to itismike in another post and you that I would use AutoIT for the RALaunch Sub because it is more powerful when waiting for a window and setting focus to it.

I took a script similar to this and converted it to an .exe using the editor that comes with AutoIT so that it can run on any machine. The script then executes this .exe passing the computer name as a parameter before this line: objShell.run "hcp://CN=Microsoft%20CorpoRAtion,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm"

AutoIT code



i.e.
objShell.Run "C:\scripts\RAHelper.exe " & strComputer
WScript.Sleep 2000
objShell.run "hcp://CN=Microsoft%20CorpoRAtion,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm"

_____________________________

dm_4ever

My philosophy: K.I.S.S - Keep It Simple Stupid
Read Me: http://www.visualbasicscript.com/m_24727/tm.htm
Frequently Asked Stuff: http://www.visualbasicscript.com/m_47117/tm.htm

(in reply to Meg)

Post #: 6

RE: Remote Assistance w/o Permission - 8/14/2007 9:11:32 AM

rothgar

Posts: 4
Score: 0
Joined: 8/14/2007
Status: offline

Does anyone else get an error when running the script?

The error I get is

Script: C:\remoteassistance.vbs
Line: 85
Char: 1
Error: 0x80041002
Code: 80041002
Source: (null)

This looks like a great tool for me as a computer tech but I can't get it to work. Any help would be great!

Thanks

(in reply to dm_4ever)

Post #: 7

RE: Remote Assistance w/o Permission - 8/14/2007 10:15:21 AM

dm_4ever

Posts: 2220
Score: 32
Joined: 6/29/2006
From: Orange County, California
Status: offline

What's line 85 for you?

_____________________________

dm_4ever

My philosophy: K.I.S.S - Keep It Simple Stupid
Read Me: http://www.visualbasicscript.com/m_24727/tm.htm
Frequently Asked Stuff: http://www.visualbasicscript.com/m_47117/tm.htm

(in reply to rothgar)

Post #: 8

RE: Remote Assistance w/o Permission - 8/14/2007 10:23:38 AM

rothgar

Posts: 4
Score: 0
Joined: 8/14/2007
Status: offline

It looks like the call for remote assistance.

shell.run "hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm"

OH WAIT...it is different in vista. Let me try it on XP

(in reply to dm_4ever)

Post #: 9

RE: Remote Assistance w/o Permission - 8/14/2007 12:27:07 PM

dm_4ever

Posts: 2220
Score: 32
Joined: 6/29/2006
From: Orange County, California
Status: offline

Yeah, on Vista they actually have an EXE which can be used via the command line to pass various options....

wish they had that on WinXP....it would make RemoteAssistance so much easier to script.

_____________________________

dm_4ever

My philosophy: K.I.S.S - Keep It Simple Stupid
Read Me: http://www.visualbasicscript.com/m_24727/tm.htm
Frequently Asked Stuff: http://www.visualbasicscript.com/m_47117/tm.htm

(in reply to rothgar)

Post #: 10

RE: Remote Assistance w/o Permission - 8/14/2007 2:43:59 PM

rothgar

Posts: 4
Score: 0
Joined: 8/14/2007
Status: offline

In xp it ran for me and prompted the user to allow me to connect but it never went all the way through :(

I have a feeling it is some setting on our network that is causing problems and not the program itself. My work network is pretty jacked up. :(

If the user on the other end clicks yes it just fails every time.

(in reply to dm_4ever)

Post #: 11

RE: Remote Assistance w/o Permission - 8/14/2007 9:27:39 PM

Meg

Posts: 123
Score: 2
Joined: 7/13/2006
From: Australia
Status: offline

Hi rothgar,

I read on your site that you use Norton AV, we use Mcafee and firewall's off, so that might be a hint?

If you can run Remote Assistance via the normal traditional way then there is no reason why remote assistance would not work via this script as basically all it does is launch the remote assistance page, punch in the machine name and press go.

Regarding the hacked version of remote assistance, try manually copying the files to a test machine and then run remote assistance via the normal traditional way. If that does not work and future windows security updates could break it, I can't suggest anything as I was just given the modified files, I am not sure what is different about them that makes them special.

I did notice today however that when I connected to a users machine using the script, If you press "Take Control" too quick it doesn�t work. Maybe the files are still finishing copying or the system needs to settle for a few seconds before pressing that button.?

(in reply to rothgar)

Post #: 12

RE: Remote Assistance w/o Permission - 8/14/2007 9:48:30 PM

Meg

Posts: 123
Score: 2
Joined: 7/13/2006
From: Australia
Status: offline

The dude on this site describes how to edit your own Remote Assistance files in order to make the remote client auto accept a connection. http://www.lewisroberts.com/?p=40

(in reply to Meg)

Post #: 13

RE: Remote Assistance w/o Permission - 8/15/2007 10:56:24 AM

rothgar

Posts: 4
Score: 0
Joined: 8/14/2007
Status: offline

thanks for the tip. I was going to copy the modified files over to the client machine but where do I copy them to?

(in reply to Meg)

Post #: 14

RE: Remote Assistance w/o Permission - 8/19/2007 2:18:44 PM

Meg

Posts: 123
Score: 2
Joined: 7/13/2006
From: Australia
Status: offline

quote:

ORIGINAL: rothgar

thanks for the tip. I was going to copy the modified files over to the client machine but where do I copy them to?

Hi rothgar,
Run the script from the same directory as where you extracted my Yes and No folders from the zip you downloaded.
The path to the where the modified files get copied to is in the script if you want to manually copy them.

But to clarify:
According to the link in my last post, it appears that there are only two files that need modifying.
C:\WINDOWS\pchealth\helpctr\System\Remote Assistance\helpeeaccept.htm
C:\WINDOWS\pchealth\helpctr\System\Remote Assistance\Interaction\Server\TakeControlMsgs.htm

I have tested this and all you need are the two files modified as per Lewis Robert's http://www.lewisroberts.com/?p=40 instructions.

Here is a link to the files (just the two) which I have modified myself.
RA.ZIP

These files work much better than the ones I posted earlier.
If the link stops working, follow Lewis's tutorial and modify your own copies.

< Message edited by Meg -- 9/26/2007 12:16:40 AM >

(in reply to rothgar)

Revisions: 3 | Post #: 15

RE: Remote Assistance w/o Permission - 9/23/2007 6:18:13 PM

Aforb

Posts: 4
Score: 0
Joined: 9/20/2007
Status: offline

I know this isn't as fun as scripting it yourself, but I found a neat little app that does exactly this the other day.

GenControl - and I hope this isn't included as spamming. I just thought you all might want to have a look seeing as though it's remote assistance and all.

Cheers,
Reece.

_____________________________

Just another newbie...

(in reply to Meg)

Post #: 16

RE: Remote Assistance w/o Permission - 9/23/2007 10:51:01 PM

ginolard

Posts: 1012
Score: 21
Joined: 8/10/2005
Status: offline

Holy Cow...that GenControl tool is just a little TOO powerful....

_____________________________

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AD Query Template - http://www.visualbasicscript.com/m_40609/tm.htm
Consolidated Scripting Framework - http://www.visualbasicscript.com/m_59109/tm.htm

(in reply to Aforb)

Post #: 17

RE: Remote Assistance w/o Permission - 9/24/2007 8:33:26 AM

Aforb

Posts: 4
Score: 0
Joined: 9/20/2007
Status: offline

Creating it's own terminal service without authentication and no notofication on host PC.

Yeah, I guess it is ;) But it only works over a domain, not workgroup, and has difficulty finding some hosts.

[Edit: Spelling]

(in reply to ginolard)

Post #: 18

RE: Remote Assistance w/o Permission - 10/11/2007 12:09:00 PM

Rischip

Posts: 393
Score: 2
Joined: 3/26/2007
Status: offline

All it is, is TightVNC with remote installation. My software does that, just not quite as eligantly.
But then again, mine is scriptable, and be scripted to connect to all pc's in a domain sequentially.

_____________________________

Rischip
Author of - The Grim Linker

(in reply to Aforb)

Post #: 19

RE: Remote Assistance w/o Permission - 1/21/2008 6:27:48 AM

twilliamsen

Posts: 184
Score: 0
Joined: 1/18/2007
Status: offline

Meg.

Very interesting concept.... I am looking at using this piece of interesting code with my current HTA...

But, I keep getting this:

Machine is not accessible, ie does not appear to be turned on.

Firewalls are not on... I can ping the machine.

and I can open this directly from the run box

\c$\WINDOWS\PCHealth\HelpCtr\System\Remote">\\<strComputerName>\c$\WINDOWS\PCHealth\HelpCtr\System\Remote Assistance\helpeeaccept.htm

I did find a little error with the directory above, there is a space between "Remote" and "Assistance" I changed it will triple quotes, but do not know if that is the issue yet or not.

(in reply to Rischip)

Post #: 20

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